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Participating Telehealth Provider | Thirlby Clinic, PLC: Internal ...

Internal MedicineInterlochen, MI

★★★★★4.9/53,590 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.9 out of 5 stars (2,591 reviews)
  • Thirlby Clinic website (internal testimonials): 4.9 out of 5 stars (991 reviews)
  • Yelp: 2.9 out of 5 stars (8 reviews)

What patients say

Patients praise

  • thorough and compassionate care provided by physicians
  • highly regarded medical staff including doctors, nurses, and office personnel
  • efficient on-site laboratory services
  • well-organized, clean, and patient-centered environment
  • clear and effective communication with patients

Common complaints

  • occasional long wait times for appointments
  • reports of administrative issues such as mishandled referrals
  • isolated complaints regarding specific clinical procedures or bedside manner

In patients' words

"I need to say that I think Dr. Alvarado is a wonder. He pushes me to be a better person and care more about my health with patience and good nature...but he doesn't give up."

Birdeye user review

"Ten years of experience with this office - not the greatest. Just in the past 3 weeks they dropped the ball on two referrals."

Birdeye user review

"Dr. Edgren was excellent; spent so much time with me on my first visit - I seriously couldn't believe it! She clearly had reviewed my previous chart notes and listened to any health concerns I had."

LocalityBiz user review

"The only negative was that I had to wait a longer time than usual to get in to see the doctor. The nurse was also friendly and professional."

Thirlby Clinic website testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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