Choices Therapy Services LLC Indianola - Recovered.org
Substance Use Disorder Treatment • Indianola, IA
Ratings by platform
- Rehab.com: 2.83/5 (9 reviews)
- Indeed: 3.0/5 (6 reviews (employee))
- Addiction Helpline America: 2.7/5 (7 reviews)
- Recovered.org: 3.5/5 (TrustScore) (Not explicitly provided)
What patients say
Patients praise
- Some experiences noted therapists themselves as wonderful before they left
- Offers a range of services including mental health, substance abuse, and court-mandated classes
Common complaints
- Concerns regarding management and owner professionalism
- Difficulties with billing processes and obtaining itemized statements
- High staff turnover and therapist departures affecting continuity of care
- Reports of unprofessionalism and rude front-desk interactions
In patients' words
"The therapist was wonderful - until she quit! However, dealing with the owner to get a statement was a nightmare! ... The owner is only concerned with bringing in money, not patient mental health."
— Rehab.com user review"Poorly managed, owner is pretty hard to work with. Underpays with little to no benefits. ... High turnover because of the above, as well. Do not recommend to work here or to be a client."
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