UnityPoint Clinic Family Medicine - Indianola
Pulmonary Disease • Indianola, IA
Ratings by platform
- UnityPoint Health official site: 4.8/5.0 (based on 246 ratings for a specific provider) (246 ratings (for a specific provider))
- Solv Health (Urgent Care context): 3.67/5.0 (3 reviews)
What patients say
Patients praise
- Some providers are highly praised for being attentive, friendly, and knowledgeable
- Clinic noted for efficient and helpful lab services
- Some reports of short waiting periods
- Appreciation for thorough follow-up and communication in urgent care settings
Common complaints
- Negative experiences reported with specific providers regarding bedside manner and listening skills
- Occasional complaints regarding front desk staff tone and communication via phone
In patients' words
"Katie Kim is my doctor. She is outstanding in every way... Always friendly and provides the best care."
— LocalityBiz review"Saw Dr. Jensen... No bedside manner whatsoever, not a good listener... it was terrible."
— LocalityBiz review"Janae Brown is my doctor and I really hope she never leaves this place! She is so sweet understanding and actually listens to what you have to say."
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