Indianola Family Medicine Clinic
Otolaryngology • Indianola, IA
Ratings by platform
- Birdeye (MercyOne Indianola): 2.9/5 stars (81 reviews)
- Healthgrades (Dr. Candice Smith): 4.7/5 stars (11 reviews)
- Birdeye (Dr. Megan Lehr): 4.9/5 stars (65 reviews)
What patients say
Patients praise
- providers described as caring, empathetic, and attentive listeners
- positive experiences with lab staff and clinical efficiency in some instances
- many patients express high satisfaction and trust in specific physicians and PAs
Common complaints
- reports of administrative issues, including billing errors and inaccurate patient records
- complaints regarding staff rudeness or lack of empathy
- dissatisfaction with diagnostic thoroughness from specific providers
In patients' words
"Great experiences all around, quick in and out, doctors are very friendly and understanding. Most importantly great lab technicians!"
— Patient review on LocalityBiz"Their rudeness and tactlessness caused me to write this. While I was an distraught mother, I was calm enough and level headed enough to recognize we were being treated unfairly."
— Patient review on Medicals-Health"Jordan provided excellent care. Her bedside manner is hard to find, I left wishing more providers were like her."
— Verified patient feedback via Ratings.MDMore clinics in Indianola
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