MercyOne Clive Hearing Care
Audiology • Indianola, IA
Ratings by platform
- Healthy Hearing: 4.2 out of 5 (5)
- Birdeye: 3 out of 5 (22)
- MercyOne Official Site (Provider-specific surveys): 4.9 out of 5 (31 ratings)
What patients say
Patients praise
- Professional and knowledgeable staff
- Clear explanations and thorough examinations
- Excellent communication skills
- High overall satisfaction ratings from patient surveys (e.g., 4.9/5 on official site)
Common complaints
- Concerns regarding charges for minor hearing aid repairs after significant initial purchase investment
In patients' words
"I paid $6000 in 2019 for my hearing aids which I purchased from Mercy ENT Clive. Today I called to see if they could put a piece back on that had fallen off. When I saw the audiologist she told me there would be a $50 charge!"
— Patient Review (Healthy Hearing/WebMD)"She has been my audiologist for 23 years. She always pays attention to my concerns and addresses them in a competent, caring, and cheerful manner , I don’t think they come any better!!"
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