Primary Care | Community Health Network
Primary Care • Indianapolis, IN
Ratings by platform
- Birdeye (Community Hospital South): 3.3/5 (1,029 reviews)
- Birdeye (Family Medicine Care - Southpointe): 2.5/5 (13 reviews)
- Birdeye (Family Medicine Care): 3.3/5 (16 reviews)
- Birdeye (Jane Pauley Community Health Center, Castleton): 3.9/5 (55 reviews)
- Ratings.MD (Cardiology): 4.8/5 (10,943 verified ratings)
What patients say
Patients praise
- Specific doctors and nurse practitioners praised for being knowledgeable, caring, and attentive
- Efficient post-surgery care in some departments
- Some office environments described as clean and kid-friendly
- Positive experiences with follow-up communication in specialized departments like cardiology
Common complaints
- Billing issues and alleged misrepresentation of services
- Poor administrative and support staff performance (e.g., long wait times, scheduling errors, unprofessionalism)
- Communication difficulties regarding test results and prescription refills
- Concerns over bedside manner, perceived lack of empathy, and dismissive attitudes from some providers
- Instances of inadequate physical examinations or misdiagnoses
In patients' words
"The staff terrible ! Had to wait ten days for a prescription refill for anxiety. Other times had to wait 6 7 days. I have canceled appts only to have them contact me three times regarding my canceled appt..."
— Birdeye (Community Hospital South Review)"My current Dr is good at pretending to be a good listener, but doesn’t care about what I’m saying... Seemed annoyed with my possible issues... The level of blunt rude disregard bedside manner gave me extreme anxiety."
— Birdeye (Family Medicine Care - Southpointe Review)"The whole staff was great! very attentive and did not rush my progress/recovery after surgery. They worked really well together like an oiled machine."
— Yelp (Community Health Network Review)More clinics in Indianapolis
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