Eye Specialists of Indiana
Ophthalmology Clinic • Indianapolis, IN
Ratings by platform
- Birdeye/Google (via Birdeye): 4.5/5 (255 Google reviews)
- Yelp: varies (examples include very positive and negative reviews) (19 reviews (one Yelp listing))
- Facebook: 90% recommend (61 reviews (per Facebook snippet))
What patients say
Patients praise
- Good clinical care and experience (e.g., cataract patient reports excellent experience)
- Professional, organized, and efficient staff
- Positive perception of outcomes/quality of care
Common complaints
- Billing issues (overcharged; required multiple calls and time to correct)
- Long wait times and appointment delays
- General complaints about poor appointment timeliness (e.g., hours late)
In patients' words
"“The care was great, no complaints. The billing was a pain. I was overcharged and it took me 4 calls and over a month to get it corrected.”"
— Yelp review (Indianapolis)"“Professional, well organized, efficient. I was a cataract patient. Excellent experience.”"
— Yelp review (Indianapolis)"“It’s now 3:20 and we have yet to see the doctor.”"
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