Find a Federally Qualified Health Center - FQHC Locations
Federally Qualified Health Center (FQHC) • Indianapolis, IN
Ratings by platform
- Birdeye (The Jane Pauley Community Health Center): 3.3 out of 5 stars (53 reviews) (53 reviews)
- Birdeye (Meridian Health Services): 1.6 out of 5 stars (70 reviews) (70 reviews)
What patients say
Patients praise
- Kind and compassionate care from specific providers and clinicians
- Supportive and accessible care for behavioral/mental health and dental services
- Clear and thorough communication from medical staff regarding treatment plans
Common complaints
- Long wait times for appointments and in waiting rooms
- Difficulties with administrative tasks and appointment scheduling
- Unprofessional or unorganized front-desk service
- Short grace periods for arrivals leading to denied care
In patients' words
"All around horrible, lack of care, unprofessional. Waited over a day to get my 2 sick children in to an appt due to their inconvenient, illogical scheduling tactics..."
— HealthNet Downtown Health Center Patient Review"Everyone here (from the check-in, to the nurses, and their lab technician has been amazing and kind... I’ve never left without a sense of hope or a clear understanding of treatment or medication."
— Jane Pauley Community Health Center Patient Review"The service is too hit and miss and waiting for 3 hours to see a doctor is insane. I have been coming here for over 10 years and within the last 3 it has gone completely down hill"
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