Franciscan Health Family Birth Center Indianapolis
Birthing Center • Indianapolis, IN
Ratings by platform
- CMS HCAHPS / Various aggregators: 3 out of 5 stars (overall CMS/hospital rating) (394 surveys (CMS HCAHPS))
- Healthgrades: 77% of patients rated 9/10; 75% would recommend
What patients say
Patients praise
- High percentage of patients who would recommend the hospital (75% to 77%)
- Positive recognition for individual doctors and nurses, with some patients describing their delivery experience as amazing
- Accredited facilities, including Level III perinatal care certification and recognition for safe sleep practices
Common complaints
- Mixed experiences with staff responsiveness and bedside manner during labor and delivery
- Reports of difficulty during the induction process, including lack of bed availability
- Lower-than-average ratings for hospital quietness and cleanliness
- Concerns regarding communication about medications and post-discharge information
In patients' words
"I delivered my first baby boy at St Francis women and children... everyone was fantastic that we dealt with... she made the entire experience awesome."
— Patient review on RuspagesUSA"I was scheduled for an induction... arrived at appointment time to be told no beds are available... The staff was rude. I was sent home 3 times and never received a call."
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