Gosnold Behavioral Health: Home | Behavioral Health and ...
Substance Use Disorder Treatment • Hyannis, MA
Ratings by platform
- ProjectKnow.com: 3.8/5 (68)
- Google: 2.6/5 (14)
- Rehab.com: 2.78/5 (41)
What patients say
Patients praise
- Staff dedication and care for patients mentioned by some reviewers
- Successful long-term recovery reported by some former patients
- Positive feedback for specific programs like IOP (Intensive Outpatient Program)
- Some patients feel the facility provides a life-saving environment
Common complaints
- Concerns regarding chronic understaffing and high staff turnover
- Allegations of prioritizing insurance coverage over patient recovery goals
- Reports of inadequate administrative management and unprofessional conduct
- Complaints about lack of family inclusion in the treatment process
- Past allegations of poor COVID-19 safety protocols and communication
In patients' words
"Disappointed in the policy of lack of inclusion of family members and significant others in the treatment of the recovering addict."
— ProjectKnow.com review"They do their damndest & the staff care about the patients... It took three tries but now I’m at nearly 3 years sober & it is all because of this facility."
— ProjectKnow.com review"They simply care about the insurance money. They don't care about their clients at all. I needed help and they ignored me every time I reached out."
— AddictionAndCure reviewMore clinics in Hyannis
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Patients praise: Professional and knowledgeable staff · Supportive co-worker environment.
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