Cancer Care | Cape Cod Healthcare
Oncology • Hyannis, MA
Ratings by platform
- Yelp: 2.5/5 (Yelp) (117 reviews)
- US News Health: 4/5 (Oncologists category) (49 reviews)
What patients say
Patients praise
- High praise for clinical staff, including doctors and nurses, for their compassion and bedside manner
- Patients appreciate the ability to receive high-quality, state-of-the-art cancer treatment locally instead of traveling to Boston
- Positive reception of the new Edwin Barbey Patient Care Pavilion for its modern, calm, and healing environment
- Recognition of effective coordination with Dana-Farber Cancer Institute for specialized care and tumor boards
Common complaints
- General complaints regarding administrative and billing office competency
- Concerns about perceived lack of compassion from some support staff and nurse managers
- Reports of poor communication, including difficulty reaching offices or getting timely responses
In patients' words
"They paid attention to me. I didn't have to ask several times for something. They were right there. They were on the ball. Everyone I met had a great bedside manner."
— Patient testimonial via Cape Cod Health News"0 stars but it wouldn't let me put none. Some wonderful nurses, but many were lacking and showed 0 compassion and lacked any warmth."
— Online review via BirdeyeMore clinics in Hyannis
What does new cancer care center at Cape Cod Hospital offer?
Patients praise: modern, state-of-the-art facilities with advanced technology (e.g., TrueBeam linear accelerator) · clean and pleasant patient environments (e.g., terrace garden with harbor views, private infusion bays).
Cancer Treatment & Oncology, Cape Cod, MA
Patients praise: Access to expert care and collaboration with Dana-Farber Cancer Institute for specialized treatments · High patient satisfaction for specific oncology providers, including compassionate and knowledgeable care.
Occupational Therapy | Cape Cod Healthcare
Patients praise: Professional and knowledgeable staff · Supportive co-worker environment.
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