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Duffy Health Center: Home

Mental HealthHyannis, MA

★★★★☆3.5/598 reviews across 2 platforms

Ratings by platform

  • HelpConnectUsa: 3.4/5 (87)
  • Trustburn: 4.0/5 (based on 11 reviews) (11)

What patients say

Patients praise

  • Compassionate and professional staff members
  • Strong integrated care model (medical, behavioral, addiction)
  • Valuable support for vulnerable populations and those facing housing/social challenges
  • Helpful services for mental health and recovery

Common complaints

  • Long wait times for appointments
  • Difficulty reaching staff by phone or receiving timely callbacks
  • Frustration with communication and follow-up on test results
  • Perception of limited medical knowledge or care for non-addiction issues among some patients

In patients' words

"The staff at Duffy is great. They are thorough, compassionate and professional. The only negative is there are not enough of them causing long wait times for appointments..."

FindRecoveryCenter / USCompanies.net

"Legit never answers or calls back had blood test results not given to me and had a therapist leave the practice without anyone setting me up with a replacement."

FindRecoveryCenter / USCompanies.net

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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