Medicare Primary Care Doctors in Hyannis, MA - One Medical
Hospital • Hyannis, MA
Ratings by platform
- Birdeye: 3.1/5 (31 reviews)
- Yelp: 5.0/5 (3 reviews)
What patients say
Patients praise
- Appreciation for ease of access and team-based care model
- Positive experiences with specific providers mentioned in the clinic
- Patients noting that the clinic remains a reliable option for seniors seeking care
Common complaints
- Complaints of feeling rushed during appointments
- Concerns regarding administrative and scheduling changes following Amazon acquisition
- Reports of poor communication and difficulty booking or changing appointments
- Dissatisfaction with staff professionalism or responsiveness in some instances
In patients' words
"My one experience so far, since Amazon took them over, was not a good one on … booking the simple appointment... And if there's anything they should be able to bring to the operation, it should be the efficiency of that. And they blew it."
— Local news report citing patient interview"My primary care doctor at One Medical came across as rude and uninterested. My complaints of severe muscle pain and ins..."
— Birdeye reviewMore clinics in Hyannis
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