Imaging & Radiology | Cape Cod Healthcare
Diagnostic Imaging • Hyannis, MA
Ratings by platform
- Various third-party review and healthcare rating platforms (e.g., Medical News Today, ComplaintInfo.com): Mixed; varies by platform (e.g., 4.8/5 on some review sites for the hospital, 3.9/5 for the healthcare system) (Multiple hundreds of reviews across various third-party platforms (e.g., 685 for the hospital))
What patients say
Patients praise
- General reputation of Cape Cod Hospital is often cited favorably in broader patient satisfaction metrics
- Specific praise for friendly and helpful staff in certain departments
- High patient recommendation rates compared to national averages in some areas
Common complaints
- Concerns regarding billing practices and unnecessary services
- Negative reports about communication and lack of response to formal complaints
- Instances of clinical dissatisfaction reported by some individuals
In patients' words
"I had a very bad experience from Cape Cod Falmouth Hospital! I received 3 mammogram (one 3D) and one ultrasound in 13 days, May, 2017. The unnecessary services potentially dangerous to my health... Have no response from Cape Cod Falmouth Hospital customer service office after complaints letter about 7 Month!"
— Anonymous review on ClinicSearch.org"DO NOT use this Hospital or ANY of Cape Cod Healthcare's facilities if you value your health."
— Anonymous review on ComplaintInfo.comMore clinics in Hyannis
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