Hutchinson, KS
Occupational Medicine • Hutchinson, KS
Ratings by platform
- CMS HCAHPS data / Momentary Labs: 3 out of 5 stars (based on 413 surveys, 58% recommendation rate) (413 completed surveys)
- LeapFrog (national medical care rating organization): C grade (improved from D) (N/A)
What patients say
Patients praise
- Recent improvements in patient care ratings as reported by local leadership
- Instances of kind, personal, and professional care from specific medical teams and clinics
- Positive experiences with inpatient rehabilitation units
- Steady progress reported in internally monitored patient surveys
Common complaints
- Communication gaps between departments and with patients
- Concerns regarding cleanliness and facility maintenance in the emergency department
- Perceived delays in service, including pharmacy and emergency triage
- Negative feedback regarding staff attitude and responsiveness
In patients' words
"This facility and ER is the most disgusting place I have been to... the MRI room had so much trash on the floor the wall have stained blood in places and the service is lousy."
— Online patient review (SageMenu)"In every appointment that I had at the Hutchinson Clinic and at the Hutchinson Medical Center, I received excellent care from Dr. Hagley and all of the nurses and receptionists that helped me with these procedures. They were very kind to me and treated me as a friend."
— Hutchinson Clinic Testimonials page"Hutchinson Regional Medical Center has moved its rating for patient care up a notch and continues a major effort to obtain an A listing after previously slumping to an F. The most recent rating lists the nonprofit community hospital with a C."
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