Surgery - Hutchinson Regional Healthcare ...
General Surgery • Hutchinson, KS
Ratings by platform
- MedicalRecords.com: 3.2 out of 5 (73 reviews)
- Vivian Health (professional/staff reviews): 3.5 out of 5 (13 reviews)
- Healthgrades: 58% (9% lower than national average)
What patients say
Patients praise
- High patient recommendation rate (86% reported)
- Appreciation for professional and courteous nursing and clinical staff
- Positive experiences with cleanliness and modern technology in specific departments like radiology and ICU
- Leadership initiatives to improve patient relations, safety, and transparency, including a dedicated patient relations manager and advisory council
Common complaints
- Historical safety concerns including low grades in Leapfrog Hospital Safety Grade reports
- Reports of long wait times in the emergency department (though improvements have been reported)
- Occasional negative patient feedback regarding communication, bedside manner, and perceived medical errors
- Challenges with facility navigation and signage
In patients' words
"I recently had a CT scan at this facility and was very impressed with both the staff and the facilities... I was in and out of the hospital in a short time... Everyone from the admissions clerk were so courteous and professional. All of my questions and concerns were addressed and I had an uneventful surgery and made it home at a reasonable hour."
— MedicalRecords.com Patient Review"The doctors at this hospital don’t believe in their oath... Instead of telling me my mother had cancer they hid behind HIPPA! She never received any treatment!"
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