Care for your Mental Health at PrairieStar.
Behavioral Health • Hutchinson, KS
Ratings by platform
- TrustReviewers: 3.3/5 (34)
- RateMDs: 2.9/5 (2)
- Healthgrades: 1.0/5 (1)
What patients say
Patients praise
- Integration of behavioral health consultants into primary care for lifestyle assistance
- Accessible/discounted pricing for some patients compared to other clinics
- Convenience of a "one-stop" model for medical and dental services
- Some patients report friendly staff and efficient service for specific visits
Common complaints
- Significant patient concerns regarding billing practices and aggressive debt collection, including lawsuits for unpaid medical bills
- Reports of customer service challenges, including difficulty scheduling, cancellations, and long wait times
- Negative experiences with specific departments, particularly dental, with allegations of poor outcomes or lack of follow-up
- Frustration regarding the inability to see a consistent primary doctor when sick
In patients' words
"I have been there for medical and counseling. So far I am pleased. Just started counseling. I believe it helps."
— Patient review"PrairieStar Health Center, a nonprofit community health center in south-central Kansas, was suing her for $675 and her wife for $732 in unpaid medical bills."
— ProPublica report (June 2026)"Very dishonest, doesn't care about patients only about $$$ check your bill to make sure it's correct and please please avoid."
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