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UAB Huntsville Family Medicine

Primary Care • Huntsville, AL

★★★★★4.5/5120 reviews across 4 platforms

Ratings by platform

  • Ratings.MD (Dr. Marsha Daniell): 5.0/5.0 (44 ratings) (44 ratings, 11 comments)
  • Healthgrades (Dr. Brooke Uptagrafft): 4.2/5.0 (31 ratings (21 with written reviews))
  • WebMD (Dr. Nancy Neighbors): 4.5/5.0 (32 ratings)
  • RateMDs (Dr. Nancy Neighbors): 3.8/5.0 (13 reviews)

What patients say

Patients praise

  • Knowledgeable, professional, and compassionate providers
  • Patient-centered care where doctors listen to concerns
  • Efficient check-in processes mentioned by some patients
  • Friendly and efficient nursing/support staff reported by some users

Common complaints

  • Long wait times in office
  • Administrative and scheduling errors
  • Difficulties with phone communication/access to providers
  • Perceived lack of management or coordination in some instances

In patients' words

"UAB is a great facility and Dr. Daniell is the most professional, caring and knowledgeable doctor. She is a blessing to have as a Provider."

— Ratings.MD

"Sweet providers, but unfortunately the numerous mistakes I've experienced here is causing me to leave."

— Healthgrades

"Dr. Neighbors is absolutely the best physician I've seen... She is friendly, warm, caring and very knowledgeable. I feel very fortunate to be under her care."

— RateMDs

"And the offic wait times would be over 2 hours. The staff is extremely rude."

— RateMDs

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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