The CHH Surgery Center - Cabell Huntington Hospital
Surgery • Huntington, IN
Ratings by platform
- CMS HCAHPS/Momentary Labs: 3 out of 5 stars (CMS HCAHPS overall patient satisfaction) (304 surveys)
- MedicalRecords.com: 3.2 out of 5 stars (135 reviews)
- Birdeye: 4 out of 5 stars (194 reviews)
What patients say
Patients praise
- Exceptional, professional, and caring medical and nursing staff
- Successful surgical outcomes and patient recovery experiences
- Helpful amenities (e.g., WiFi, charging stations)
- Strong ratings for doctor communication in certain departments
Common complaints
- Poor staff responsiveness and communication
- Long wait times in emergency and outpatient services
- Unsanitary, run-down, or uncomfortable facility conditions
- Issues with billing, communication, and patient amenities (e.g., parking, food prices)
In patients' words
"The Surgery Center was a great place to have my procedure. The Center staff were very friendly. The entire nursing staff was professional, caring, and made me feel comfortable during time I spent there."
— Patient review for Cabell Huntington Surgery Center"Brought spouse for pre-scheduled brain surgery... Poor communication led to a delay that cost us tens of thousands of dollars. The treatment and bedside manner of the triage department was abysmal. The waiting area is run down and dirty."
— Patient review for Cabell Huntington Hospital on MedicalRecords.comMore clinics in Huntington
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