Family Medicine - Valley Health
Primary Care • Huntington, WV
Ratings by platform
- Birdeye (aggregated from Google): 4.4 out of 5 stars (284 reviews)
What patients say
Patients praise
- Many patients appreciate individual doctors who are attentive and knowledgeable
- Positive experiences with specific providers who listen to concerns
- Accessibility for some through convenient locations and sliding scale programs for uninsured patients
Common complaints
- Customer service and communication issues with reception staff
- Long wait times and difficulties with walk-ins or appointment scheduling
- Perceived unprofessionalism or rudeness from support/dental staff
- Frustration with administrative processes and follow-up care
In patients' words
"I have been a patient at Valley Health for 6 years and will be looking for another pcp. The staff is uncommunicative and rude."
— Birdeye/Google Review"David Whitmore is such a great Dr. He takes time to listen to you and is always there. Very intelligent and his bedside manners are great. The staff is great"
— Valley Health Website Testimonial"I had my first visit here to establish care, and every single medical professional I encountered was knowledgeable, kind, and easy to speak with."
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