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Internal Medicine • Huntington, WV

★★★★★4.5/517 reviews across 2 platforms

Ratings by platform

  • Healthgrades (Marshall Health Neurosciences): 2.0/5.0 (1 review)
  • Birdeye (Marshall OB/GYN East Huntington): 4.7/5.0 (16 reviews)

What patients say

Patients praise

  • Clinical staff, doctors, and nurses are often described as knowledgeable and caring
  • Positive experiences with bedside manner for specific specialists like neurosurgeons
  • Comprehensive care provided in specific departments like OB/GYN

Common complaints

  • Administrative issues such as unorganized billing and poor communication
  • Difficulties reaching staff by phone or getting return calls
  • Inconsistent care experiences with reception and nursing staff vs. doctors
  • Reports of being unable to see the actual doctor, relying instead on nurse practitioners

In patients' words

"I will start off this review by stating that the doctors and nursing staff, for the most part, are wonderful at what they do. However, the administration, billing department, and receptionists are a whole other story."

— LocalityBiz (Marshall Health)

"I never felt hurried, had my questions answered fully, and everyone at Marshall Neurosurgery I spoke with was unhurried, kind, and personable."

— LocalityBiz (Marshall Neurosurgery)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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