
Marshall Dentistry & Oral Surgery - Huntington
Dentistry • Huntington, WV
Ratings by platform
- Facebook: 74% recommend (18 reviews)
- uscompanies.net: 1 out of 5 stars (based on small sample) (4 reviews)
What patients say
Patients praise
- Clean office environment
- Some staff members described as personable and helpful
- Professional clinical care provided by some doctors
Common complaints
- Long wait times at appointments
- Poor administrative communication and difficulty getting return calls
- Issues with billing, overcharges, and failure to issue refunds
- Frequent appointment cancellations
- Unprofessional or rude staff interactions
In patients' words
"I've been to a lot of doctors offices and never waited as long as I waited here. I'm talking hours after your scheduled appointment. ... If you have to get oral surgery and have an option to go somewhere else... do it!"
— LocalityBiz"Karen, in the office is rude and treat you as she's doing you a favor. It is her job and should treat you as customer and patient. They owe me $479 but will not do it."
— uscompanies.net"I can't say enough good things about this crew. Highly competent and professional. Each of the staff I dealt with was very personable and helpful. Follow up was comprehensive."
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