Harbor Pointe OB/GYN in Huntersville
Women's Health • Huntersville, NC
Ratings by platform
- Aggregated/Birdeye: 4.0 out of 5 stars (153-159 reviews)
- For Every Woman: 4.4 out of 5 stars (38 reviews)
What patients say
Patients praise
- Compassionate and thorough care from specific doctors
- Positive experiences during prenatal appointments
- Comfortable and welcoming office environment
- Friendly and helpful front desk staff in some instances
Common complaints
- Rude and unhelpful phone/reception staff
- Difficulty scheduling appointments and long wait times for re-establishment of care
- Last-minute appointment cancellations without proper follow-up or apology
- Perceived lack of care and apathy from medical staff
- Concerns regarding specific provider behavior and communication style
In patients' words
"The phone/reception you call is so rude, none empathetic to the situation, and not helpful at all. I'm so sick of the rude tones to just make the appointments."
— Patient review via Birdeye/LocalityBiz/Promallu"Dr. Russell is one of the best Obgyn I’ve ever had. She has been not only thorough, but she’s also had a wonderful bedside manner. She doesn’t rush through anything and explained every detail through my procedure during and afterwards."
— Patient review via BirdeyeMore clinics in Huntersville
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