Hand & Elbow Orthopedics, Huntersville - Novant Health
Sports Medicine • Huntersville, NC
Ratings by platform
- Novant Health Official Provider Page: 4.8/5 stars (based on 385 ratings for Dr. Brandon Valentine) (385)
What patients say
Patients praise
- High patient ratings for specific providers, such as Dr. Brandon Valentine
- Appreciation for the professionalism, friendliness, and knowledge of the staff
- Reports of efficient check-in and diagnostic processes
- Clear explanations of diagnoses and treatment plans from some clinicians
Common complaints
- Concerns regarding post-operative pain management and communication
- Reports of poor bedside manner or rudeness from some staff members
- Isolated accounts of dissatisfaction with surgical outcomes or follow-up care
- Wait times or perceived lack of urgency in some interactions
In patients' words
"Dr. Valentine has performed two surgeries for my husband and if I could recommend him higher than 5 stars I would. ... All of staff in his office are top notch as well!"
— LocalityBiz review by Amelia London"I recently had hand surgery and while I rate Dr. Valentine and most of his staff 5 stars, I had the poorest experience with his post-op nurse, Leigh, on 3 occasions. Her lack of attention in returning calls lead to more pain and stress than was necessary."
— LocalityBiz review by an unnamed patient"Dr. valentine ended up butchering my hand and essentially making it useless for all physical activity. The outcome was so bad I needed to have a follow up surgery at OrthoCarolina to fix it."
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