Sleep Medicine - Prosperity Church
Sleep Medicine • Huntersville, NC
Ratings by platform
- Birdeye: 2.8/5 stars (38 reviews)
- Novant Health (official site): 4.8/5 stars (provider-based) (299 ratings)
What patients say
Patients praise
- Compassionate, knowledgeable, and thorough providers
- Clear explanations of treatment plans and conditions
- Helpful and responsive clinical staff (in some experiences)
Common complaints
- Unprofessional, rude, or aggressive front office staff
- Significant delays in scheduling appointments and receiving test results
- Lack of responsiveness regarding prescription orders and medical equipment
- Difficulty reaching management to resolve complaints
In patients' words
"The front office girl was extremely rude, aggressive and unprofessional. At one point she was slamming drawers and talking under her breath... I also was prescribed a sleep pap machine, and it's been a month and haven't hear from no one."
— LocalityBiz (User Review)"She was EXCELLENT. EXCELLENT bedside manners and explaining things on my level. I didn't feel rushed or unheard."
— Novant Health (Patient Survey)More clinics in Huntersville
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