Pediatrics & Internal Medicine in Huntersville | Novant Health
Internal Medicine • Huntersville, NC
Ratings by platform
- Novant Health Official Website (Gilead Road location): 4.9/5 (30, 238, 226 respectively for various clinic listings)
- CMS HCAHPS (Novant Health Huntersville Medical Center): 3/5 (429)
What patients say
Patients praise
- Generally positive ratings for specific outpatient pediatric and internal medicine clinics (averaging around 4.9 stars)
- High percentages of patients willing to recommend the medical center (ranging from 73% to 88%)
- Positive feedback regarding doctor communication and the friendliness/compassion of some staff members
Common complaints
- Reports of poor staff responsiveness in the emergency department
- Concerns regarding lack of urgency and long wait times for urgent care needs
- Negative experiences with appointment scheduling and administrative staff rudeness
- Complaints about perceived lack of compassion or poor bedside manner among some medical professionals
- Isolated reports questioning the necessity of certain procedures and alleging a focus on profit over patient care
In patients' words
"I’m beyond pissed!! Came in with EXTREME pain... These workers have no sense of urgency , no compassion... I will NEVER !!!! & I mean NEVER be back at this location."
— Rate A Hospital user review"The only good from our experience; the Nurses were all great, & my Daughters baby is healthy."
— LocalityBiz user review"Everyone is friendly, compassionate and LISTENS to patient and family members, even the housekeeping staff!"
— Yelp review of Novant Health Huntersville Medical CenterMore clinics in Huntersville
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