Atrium Health Senior Care | Geriatrics in Charlotte, NC
Geriatric Care • Huntersville, NC
Ratings by platform
- NursingHomeDatabase.com (CMS): 3 out of 5 stars (CMS overall rating) (Not specified for CMS rating)
- Google My Business: 2.8 out of 5 stars (41 reviews)
- Caring.com: Not explicitly numeric in snippet (19 reviews)
What patients say
Patients praise
- Some positive reports of attentive nursing care and helpful staff in rehab/nursing settings
- Appreciation for clear communication from specific leadership or staff members
- Recognition of comprehensive, patient-centered geriatric service offerings and specialized care paths
Common complaints
- Reports of understaffing and inconsistent care quality
- Complaints regarding communication delays, specifically in lab work or response times
- Patient/family concerns about negligence and inadequate responsiveness to medical needs
- General corporate-level complaints regarding Atrium Health emergency services and patient experience
In patients' words
"They are grossly understaffed. There is also very little consistency in care. Certain nurses and CNAs are excellent and I am grateful for their care."
— Caring.com review of Huntersville Oaks"I had a wonderful experience with Huntersville Oaks when my mom stayed there. From the moment she arrived, I felt confident she was in good hands. The staff, including the director Jenny made sure to greet us and explain everything."
— Google My Business review of Huntersville Oaks"This place looks very nice but care is at best if not downright negligent."
— Google My Business review of Huntersville OaksMore clinics in Huntersville
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