Kettering Health Urgent Care
Urgent Care • Huber Heights, OH
Ratings by platform
- Google/Aggregate review platforms: 4.6 out of 5 stars (Approximately 791 to 976 reviews across various platforms)
What patients say
Patients praise
- Generally efficient, prompt, and quick service for many patients
- Friendly, cordial, and professional staff and medical teams
- Clean facilities and convenient location
- Effective diagnosis and treatment for minor injuries and illnesses
Common complaints
- Long wait times and delays in receiving care or results
- Concerns regarding staff or doctor bedside manner and communication style
- Frustration over billing procedures and emphasis on upfront payment versus patient needs
- Negative experiences with specific medical providers regarding diagnosis accuracy or treatment plans
In patients' words
"Went there yesterday I had a very bad abscess and the nurses and The Doctor that cut and drained it was fast and they were nice and polite . I recommend this Urgent care"
— Patient Review (Birdeye)"It’s been 2.5 hours of excruciating pain and no doctor or treatment anywhere in sight. Just trashy people arguing in the waiting area. Terrible time overall and a fairly embarrassing display of the laughable American healthcare system."
— Patient Review (LocalityBiz)"There is no concept of any type of their companies are thinking about is their money not about the patient... the first thing Kettering is worried about is how they're going to get paid."
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