Kettering Health Huber
Primary Care • Huber Heights, OH
Ratings by platform
- Birdeye (Emergency Center): 4.6 out of 5 stars (2,016 reviews)
- Birdeye (Urgent Care): 4.6 out of 5 stars (976 reviews)
- Birdeye (Sleep Center): 3.0 out of 5 stars (15 reviews)
What patients say
Patients praise
- Positive feedback for kind, friendly, and supportive nursing and support staff
- Appreciation for efficient, quick service in emergency or urgent care settings for some patients
- Commendations for specific providers who take time to listen to patient concerns
- Generally clean and comfortable facility environment reported by some patients
Common complaints
- Complaints regarding billing practices and upfront copay demands before receiving care
- Concerns about bedside manner and perceived lack of empathy from some providers
- Dissatisfaction with medical accuracy or quality of diagnostic assessments
- Reports of administrative/communication issues, including medication management errors and follow-up delays
In patients' words
"the first thing they did was ask me for a copay... there is no concept of any type of their companies are thinking about is their money not about the patient"
— Patient review via LocalityBiz"the nurses and The Doctor that cut and drained it was fast and they were nice and polite . I recommend this Urgent care"
— Patient review via Birdeye"Dr. Wheeler stands out for spending time to hear any issues and answer any questions, a quality that reflects a thoughtful, relationship-focused approach to care."
— Patient feedback via NextdoorMore clinics in Huber Heights
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