Kettering Health Huber Imaging
Medical Imaging • Huber Heights, OH
Ratings by platform
- Expected Healthcare: 3.1 out of 5 stars (78 reviews)
- Expected Healthcare: 3.6 out of 5 stars (7 reviews)
What patients say
Patients praise
- Professional and kind staff experiences
- Comfortable and reassuring care during imaging procedures like mammograms
- Helpful staff interactions for some patients
Common complaints
- Concerns regarding billing practices and upfront collection of copays
- Communication issues with staff, including perceived rudeness
- Long wait times for results or services
- Perceived lack of compassion or prioritization of money over patient well-being
In patients' words
"Went in for a mammogram....everyone was kind and professional. The person in radiology (Gina) made me feel comfortable with the procedure and was great at her job."
— LocalityBiz review"The first thing they did was ask me for a copay. And now I have to have a third testing this time is going to be a biopsy and they called me again to request $550.00 Coldplay again not thinking that the person is still trying to deal with the possibility of having cancer."
— LocalityBiz review"Started off ok. ... Waiting for test to be done, was talked to rudely when asked to go back. As soon as test was ok, we waited for 3 hours for lab results."
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