Kettering Health Huber Lab
Laboratory Services • Huber Heights, OH
Ratings by platform
- Kettering Health Urgent Care (Birdeye/Google aggregate): 4.6/5 stars (976 reviews)
- Expected Healthcare (Imaging Clinic): 3.1/5 stars
- Google Maps (Aggregate for Network Imaging location): 3.3/5 stars (7776 reviews)
What patients say
Patients praise
- Friendly and professional staff interactions reported by some patients
- Positive experiences with specific procedures like mammograms
- Efficient and polite care reported at the urgent care department
Common complaints
- Concerns regarding billing practices and payment requests before procedures
- Reports of poor bedside manner or communication from specific medical staff
- Complaints about long wait times for results or services
- Instances of perceived diagnostic errors or lack of staff knowledge
In patients' words
"Went in for a mammogram....everyone was kind and professional. The person in radiology (Gina) made me feel comfortable with the procedure and was great at her job."
— Patient review (LocalityBiz)"...the first thing they did was ask me for a copay. And now I have to have a third testing this time is going to be a biopsy and they called me again to request $550.00 Coldplay again not thinking that the person is still trying to deal with the possibility of having cancer."
— Patient review (LocalityBiz)"Went there yesterday I had a very bad abscess and the nurses and The Doctor that cut and drained it was fast and they were nice and polite . I recommend this Urgent care"
— Patient review (Birdeye)More clinics in Huber Heights
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