Kettering Health Medical Group General Surgery
General Surgery • Huber Heights, OH
Ratings by platform
- Internal Kettering Health Medical Group patient satisfaction system: 4.9/5 (69 (for specific general surgery teams))
- Birdeye (Urgent Care - Huber): 4.6/5 (976)
- ComplaintsBoard (broader system): 1.5/5 (10 reviews / 6 complaints)
What patients say
Patients praise
- Professional, fast, and polite care in specific urgent care or surgical contexts
- High internal patient satisfaction ratings (e.g., 4.9/5 for general surgery locations)
- Efficiency and positive experiences noted in some urgent care and hospital visits
Common complaints
- Complaints regarding billing and copayment policies during sensitive diagnostic procedures
- Concerns about unprofessional, rude, or lacking bedside manner from specific medical staff
- Reports of inadequate or slow communication regarding test results and patient advocacy
- General dissatisfaction with administrative and billing processes at the broader organization level
In patients' words
"There is no concept of any type of their companies are thinking about is their money not about the patient not about the individual who is trying to deal with the concept that the possibility of having cancer."
— LocalityBiz review of Kettering Health Huber"Went there yesterday I had a very bad abscess and the nurses and The Doctor that cut and drained it was fast and they were nice and polite . I recommend this Urgent care"
— Birdeye review of Kettering Health Urgent Care - HuberMore clinics in Huber Heights
General Surgery - Locations
Patients praise: Surgeons described as attentive, knowledgeable, and easy to talk to · Effective communication about procedures and conditions.
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Patients praise: Exceptional bedside manner and kindness from physicians and staff · Clear, informative explanations of conditions and treatment options (including non-surgical alternatives).
Kettering Health Medical Group Vascular Surgery
Patients praise: High overall patient ratings for specific surgeons (often 4.5-5.0 range) · Surgeons described as compassionate, attentive, and thorough in explanations.
Cardiology in Huber Heights, OH - ProviderMatch - Premier Health
Patients praise: High provider ratings reported for Premier Health cardiology providers on ProviderMatch (e.g., ~4.9–5.0 across multiple clinicians) · Patient comments on Healthgrades for a cardiologist describe good communication, thorough explanations, and caring/friendly staff.
Premier Orthopedics at Miami Valley Health Center Huber Heights
Patients praise: professional and understanding medical staff · efficient service (fast).
Premier Health Pediatrics Huber Heights
Patients praise: Attentive and kind medical staff and nurses · Excellent bedside manner with children.
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