Ochsner Urgent Care - Houma
Urgent Care • Houma, LA
Ratings by platform
- Urgent Care Directory: 4.0/5.0 (298 reviews (via Google))
- Solv Health: 3.5/5.0 (3 ratings)
What patients say
Patients praise
- Professional and efficient staff in some experiences
- Clean and modern facilities
- Clear communication from medical providers during in-person visits
- Convenient location and extended hours
Common complaints
- Reports of rude or unhelpful staff behavior
- Dissatisfaction with virtual/iPad-based medical consultations
- Concerns regarding diagnostic accuracy and treatment plans
- Complaints about unexpected billing for limited services
- Potential for being turned away shortly before closing time
In patients' words
"I elected to do so after being sick for 3-4 days with sore throat, sinus infection... I was denied any sort of treatment, and told I could take over the counter meds... The next morning I visited another Urgent Care facility where I WAS DIAGNOSED WITH A BACTERIAL INFECTION."
— LocalityBiz review"Arrived Short of breath an hour before closing after being directed here by the call center. Visibly SOB when receptionist says we will not be seeing any ..."
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