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Southeast Neuroscience Center (SNC),LLC | Physicians - Neurology logo

Southeast Neuroscience Center (SNC),LLC | Physicians - Neurology

NeurologyHouma, LA

★★★★☆4.4/528 reviews across 2 platforms

Ratings by platform

  • Centers for Medicare & Medicaid Services (CMS): 75.0 out of 100 (Average MIPS quality score) (3 scored providers)
  • US News Doctors (Dr. Donald S. Gervais): Not explicitly stated (Aggregate summary) (60 total patient reviews)
  • WebMD Care (Dr. Lisa Thibodeaux): 4.5 out of 5 (25 ratings)

What patients say

Patients praise

  • High praise for the clinical expertise, compassion, and responsiveness of specific doctors, particularly Dr. Gervais and Dr. Thibodeaux
  • Patients feel listened to and well-supported during their medical visits
  • Efficient appointment scheduling compared to other local providers

Common complaints

  • Reports of unprofessional behavior and poor attitude from office management/administrative staff
  • High employee turnover rates and complaints about internal management practices
  • Concerns regarding staff-patient interactions and feeling dismissed or mistreated by non-clinical personnel

In patients' words

"Dr. Gervais is a wonderful Doctor, caring, and always doing his best to make sure his patients are taken care of."

LocalityBiz Review

"[The office manager] has such a bad attitude that he should not be working with people. He is very unprofessional. He yelled at me in front of other patients..."

WebMD Care Patient Review

"Very poor management. I have never worked for a company this bad. Unprofessional..."

Indeed Employee Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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