Western Kentucky Orthopaedic and Neurosurgical Associates ...
Orthopedics • Hopkinsville, KY
Ratings by platform
- Vitals and Healthgrades: Variable physician ratings generally ranging from 3.4 to 4.4/5 on platforms like Vitals (25 ratings for a specific provider/location on Healthgrades)
What patients say
Patients praise
- satisfaction with surgical outcomes
- perceived professionalism of physicians
- physicians noted as kind and personable
- effective communication regarding treatment options
Common complaints
- perceived dismissiveness or lack of attentiveness by physicians
- long wait times for appointments
- frustration with administrative or scheduling communication
In patients' words
"I'd give a zero if it were possible. Had surgery scheduled for Monday morning at 945am ... At 905am Elizabeth called to tell me... [it was cancelled]"
— MapQuest (User Review)"On my very first appointment with Dr Heltsley. He made me feel so comfortable and confident in having him treat my knee issue..."
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