Orthopedics - Request an Appointment - Baptist Health Deaconess
Orthopedics • Hopkinsville, KY
Ratings by platform
- Birdeye (aggregated from Google): 3 out of 5 stars (10 reviews (combined))
- Healthgrades (for Dr. Frederick Robbe): 5 out of 5 stars (4 ratings)
What patients say
Patients praise
- High quality of care and bedside manner from specific physicians
- Staff described as helpful and friendly by some patients
- Effective listening and thorough explanations during appointments
Common complaints
- Difficulty reaching staff by phone or getting return calls
- Reports of rude or unprofessional behavior by some front-desk or clinical staff
- Issues with administrative processes such as referrals not being processed correctly
In patients' words
"He listened to me and showed great interest in my condition. I recommend him to anyone."
— Patient review of Dr. Frederick Robbe on Healthgrades"Good luck getting anyone to answer the phone and good luck trying to get a call back."
— Patient review on Birdeye/Google for Baptist Health Deaconess Madisonville Medical Park 2 (Orthopedics/Podiatry)"Some of the front desk ladies are very rude and not friendly."
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