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Obstetrics and Gynecology (OB-GYN) • Hopkinsville, KY
Ratings by platform
- WebMD Care (Dr. Autumn Smith): 1.0/5.0 (2 ratings)
- WebMD Care (Hope Clark, NP): 2.5/5.0 (3 ratings)
- Vitals/Healthgrades (Dr. Jeannie Rowe): 3.9/5.0 (14 ratings)
- Healthgrades (General area average for OB/GYN): 3.7/5.0 overall average (N/A)
What patients say
Patients praise
- Specific providers praised for being compassionate, attentive listeners, and establishing good doctor-patient relationships
- Some patients appreciate feeling comfortable and well-cared for during routine and specialized care
Common complaints
- Poor bedside manner or lack of compassion during sensitive procedures or pregnancy losses
- Dismissive attitudes regarding patient health concerns (e.g., undiagnosed conditions)
- Issues with administrative tasks such as referrals, billing, and long wait times
- Difficulty getting timely responses to medical questions or emergencies
In patients' words
"Dr. Autumn Smith had horrible bedside manner and was extremely cruel to me during my labor with my last child... Smith told me I 'was giving up on myself' when I chose the C-section instead of screaming from the pain..."
— WebMD Care (Patient Review)"I will never deliver unless she is there! Made me feel so comfortable! Such a good person and dr!"
— Vitals (Patient Review of Dr. Jeannie Rowe)"Dr. Abby Lara and Dr. Jamie Ross are the best Doctors in the city!! I highly recommend for anyone looking for wonderful Doctors that have the best bed side manners, listen to their patients..."
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