Virginia Eye Institute | Healthcare - Come grow with us!
Optometry • Hopewell, VA
Ratings by platform
- Birdeye (Puddledock/Prince George location): 4.4 out of 5 stars (276 reviews)
What patients say
Patients praise
- Skilled surgeons and medical staff
- Successful outcomes for cataract surgeries
- Informative and kind bedside manner from some doctors
Common complaints
- Long waiting times
- Poor administrative and customer service
- Concerns over billing practices and high costs
- Perceived disregard for patient time
In patients' words
"Virginia Eye Institute provides excellent eye care. Appointments are kept on time with minimal wait times. I have used their services for years and have had cataract surgery in both eyes through them."
— Patient review on LocalityBiz"The worst. One and two hr waits for an appointment"
— Patient review on LocalityBiz"Be cautious with their billing practices. I was quoted one price for cataract surgery, but was ultimately charged nearly 50% more. When I followed up to understand the discrepancy, my concerns were ignored."
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