Mental health and wellness - TriCities Hospital - HCA Virginia
Behavioral Health • Hopewell, VA
Ratings by platform
- Rehab.com: 4.2/5 stars (1,788 reviews)
- Healthgrades (HCAHPS based): 57% (patient experience) (N/A)
- Apple Maps: 2.1/5 stars (Not explicitly stated)
What patients say
Patients praise
- praise for specific staff members (nurses/radiology) for being kind, professional, and efficient
- satisfaction with the cleanliness and organization of the facility in certain departments
- appreciation for clear communication from some healthcare providers
Common complaints
- reports of unprofessional behavior and dismissive attitudes from staff
- concerns regarding communication and safety management, particularly in sensitive situations
- complaints about long wait times in the emergency department
- allegations of prioritizing profit over patient care, including financial strain and billing issues
In patients' words
"Money has a greater value than people here. They forget to give you your prescriptions, so that may cause problems with your meds in the future."
— Rehab.com review"i was a patient their from july 21st to october 7th most staff were abusive not pnly to me but many others that came and gone but very particular staff were sadists"
— Apple Maps review"Many visitors commend the friendly demeanor of nurses like Mitch and Lauren, emphasizing their compassionate approach during procedures... The hospital’s cleanliness and organized environment also stand out as notable strengths"
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