Sports Medicine - The Queen's Health Systems
Sports Medicine • Honolulu, HI
Ratings by platform
- WebMD (Dr. Jay Marumoto): 4.5 (91 ratings (59 reviews))
- Vitals (Dr. Jay M. Marumoto): not explicitly stated (profile mentions 188 ratings) (188 ratings (153 written reviews))
- Vitals (Dr. Daniel P. Lim): not explicitly stated (89 ratings noted) (89 ratings (88 written reviews))
- Birdeye (Outpatient Rehabilitation Services - The Queen's Medical Center - West Oahu): 4.9 (168 reviews)
- Yelp (The Queen's Medical Center - Honolulu): 3.3 (455 reviews)
- Yelp (The Queen's Medical Center - West O'ahu): 3.0 (230 reviews)
- US News (Queen's Medical Center): Patient Experience score: 4 out of 5
- Healthgrades (The Queens Medical Center): 76% patients recommend
What patients say
Patients praise
- Competent, knowledgeable sports medicine/orthopedic care and good surgical outcomes (e.g., knee/shoulder cases)
- Professional, efficient visits; clear explanations and patient listening
- Courteous, friendly, or helpful staff and positive office experience
- High rehabilitation/outpatient service ratings for Queen’s Medical Center West Oahu (4.9 with 168 reviews)
Common complaints
- Long wait times and/or difficulty getting appointments
- Occasional dissatisfaction about empathy/insufficient time or treatment options (not receiving enough time/options)
- Lower overall hospital ratings on Yelp for The Queen’s Medical Center and West O‘ahu (3.3 and 3.0) suggesting mixed experiences
In patients' words
"“Excellent. Professional. Efficient. No rushing the patient.”"
— WebMD patient reviews for Dr. Jay Marumoto"“Very professional with great bedside manner…….the best on the island; only disappointment was the time it took to get an appointment and the office wait time.”"
— Vitals patient reviews for Dr. Daniel P. Lim"“Patients consistently praise Dr. Jay Marumoto for his expertise, professionalism, and kind bedside manner… However, a few patients express dissatisfaction with the perceived lack of empathy and not receiving sufficient time or options during consultations…”"
— Vitals overview for Dr. Jay M. Marumoto"“Outpatient Rehabilitation Services - The Queen's Medical Center - West Oahu has a 4.9 star rating with 168 reviews.”"
— Birdeye listing for Queen’s outpatient rehabilitation (West Oahu)More clinics in Honolulu
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