Pharmacy at Kaiser Permanente Honolulu Medical Office
Pharmacy • Honolulu, HI
Ratings by platform
- Birdeye: 4.1/5 stars (overall facility rating) (327 reviews (overall facility rating))
What patients say
Patients praise
- Friendly and cordial pharmacy staff when directly engaged
- Well-organized check-in and pick-up setup
Common complaints
- System inefficiencies and inaccurate information regarding medication availability
- Long wait times for prescription processing
- Concerns regarding pharmacist communication and professionalism
- Difficulty with telephone-based prescription reordering systems
In patients' words
"Pharmacy technicians are good, but the computer system sucks. Cannot call you when the meds are ready, and the system doesn’t tell the technician accurate information..."
— Unilocal Review"The pharmacist could not answer any of my questions... she kept me waiting for 30 minutes then proceeded to scream at me..."
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