Orthopedic Associates
Orthopedics • Honolulu, HI
Ratings by platform
- Vitals.com for individual physicians: Various providers hold high individual ratings, generally ranging from 4.2 to 4.8 out of 5 stars (Varies by provider, e.g., Dr. Harpstrite has 282 reviews, Dr. Kan has 254 reviews)
- General third-party review sites: Aggregated ratings are mixed across various platforms (9 reviews on Unilocal; 52 reviews on BestProsInTown)
What patients say
Patients praise
- high level of medical expertise and professionalism of physicians
- clear explanations of medical conditions and treatment options
- effective surgical outcomes and successful recovery for many patients
- friendly and supportive nursing and support staff in some contexts
- good bedside manner for several doctors
Common complaints
- long wait times at appointments
- customer service issues with front desk staff
- billing and out-of-pocket cost concerns related to facility choice
- insufficient communication regarding test results
- negative post-surgical outcomes in isolated cases
In patients' words
"Wait time is absolutely ridiculous... The «ladies» at the front desk and when we call to make appointment are impatient and rude!"
— Unilocal review"Dr. Lim is very well educated and very professional. He has a great bedside manner and includes the patient in medical care decision-making."
— A-Better-Place review"Patients praise Dr. Richardson for clear explanations, showcasing in-depth knowledge and straightforward communication that fosters confidence."
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