University of Hawaii Cancer Center
Oncology • Honolulu, HI
Ratings by platform
- CancerLogix / CMS HCAHPS: 3/5 (CMS Overall Hospital Rating) (Based on 2,724 completed surveys (Note: data reflects The Queen's Medical Center))
What patients say
Patients praise
- Highly regarded as the region's only National Cancer Institute (NCI)-designated cancer center, maintaining an 'outstanding' classification.
- Patients report trust in the clinical expertise and advanced education of the oncology team.
- Recent expansion of services, including Phase 1 clinical trials, allows patients to receive advanced care locally without needing to travel to the continent.
- Strong recognition for high-quality, compassionate care and significant contributions to cancer research.
Common complaints
- Historically, there have been concerns regarding the center's relationship with private community physicians, who previously felt excluded from planning and viewed the center as a competitive threat.
- Past discussions have noted challenges in clinical trial enrollment levels.
In patients' words
"I can trust what they tell me because they know. With my rare form of cancer I want to know that that doctor has seen it before or knows to go to other people."
— Patient Susa Hirano via KHON2"The quality of the care, of the doctors and researchers is bar none."
— Patient Susa Hirano via KHON2More clinics in Honolulu
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