Occupational Health Services & Workers Compensation Care
Occupational Medicine • Honolulu, HI
Ratings by platform
- Birdeye: 3.7/5 stars (6 reviews (on Birdeye))
- Yahoo Local: 2.5/5 stars (14 reviews (on Yahoo))
What patients say
Patients praise
- Competent and skilled medical staff (doctors, APRNs, physical therapists)
- Friendly and congenial clinical providers
- Effective diagnosis and treatment of injuries
- Appreciation for administrative efforts to maintain continuity of care for patients
Common complaints
- Reports of rude, unprofessional, or sassy front office staff and receptionists
- Difficulties with communication, including lack of follow-up on treatment plans and uncommunicated policy changes
- Instances of poor service quality and slow response times
- Specific complaints regarding mismanaged prescriptions and misleading directions
In patients' words
"The doctors, APRN's, Physical Therapist are super competent and very good at what they do. More importantly, they are super nice and very congenial. Not a single complaint there."
— Yahoo Local Review"the front office staff receptionist is sassy and rude and she doesn't know what she is talking about and insists that she knows and gives out wrong and misleading directions."
— Birdeye Review"Never got a follow up on pain management. Went in for an initial consultation, was told they would be in touch but never called me back on some sort of a pain management plan."
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