Hilo Women's Health - Hawaiʻi Island Community Health Center
Women's Health • Honaunau, HI
Ratings by platform
- HelpConnectUsa (HICHC Hilo Women's Health): 2.6/5 (20)
- Birdeye (Kealakekua Family Health): 3.5/5 (18)
What patients say
Patients praise
- Kind and thoughtful staff in specific instances
- Flexibility in getting urgent care appointments in certain departments
- Accessibility through sliding-fee discount programs and acceptance of diverse insurance plans
- Appreciation for comprehensive, integrated care models
Common complaints
- Inconsistent or poor customer service at the call center/reception
- Long wait times and inefficient office processes
- Challenges with appointment scheduling and provider availability
- Mixed feedback regarding communication and professional demeanor of specific providers
In patients' words
"Worst experience ever. The call center or customer representatives are not consistent with giving customers the RIGHT information. You pretty much get bounced around with East side and West side."
— Birdeye user review for Hawaiʻi Island Community Health Center"I am very scared of getting shots. I went there today and was feeling sick from anxiety and they gave me a cooler pack water and a coke and were so kind to me. I would definitely recommend them..."
— MapQuest user review for Hawaiʻi Island Community Health CenterMore clinics in Honaunau
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