Vascular Center - Holyoke Health
Vascular Center • Holyoke, MA
Ratings by platform
- Promallu aggregated data for Holyoke Medical Center: 2.8/5 (349 reviews)
- Holyoke Health (for Dr. Sandip Maru): 4.8/5 (150 reviews)
- CMS (via PlainHospital): 2/5 stars (N/A (CMS Overall Star Rating))
What patients say
Patients praise
- High patient ratings for specific vascular surgery providers like Dr. Sandip Maru
- Some patients report 5-star experiences with routine and emergency services
- Hospital efforts to provide patient-centered amenities like valet parking and clear communication protocols
Common complaints
- Reports of poor communication and professionalism by hospital staff
- Complaints regarding long wait times and delays in care
- Concerns about lack of responsiveness to patient pain or concerns
- CMS rating below national average for the hospital overall
In patients' words
"I have never felt so dismissed and invalidated regarding my pain and medical concerns... The lack of urgency and compassion was alarming."
— Promallu (User review)"I can't understand the negative reviews. I used their services from routine to emergency and its been 5 star all the way."
— Yelp (User review)More clinics in Holyoke
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