Alliance HealthCare System – Caring for our community.
Emergency Medicine • Holly Springs, MS
Ratings by platform
- Birdeye (Google reviews listed): 2.3 out of 5 stars (28 reviews)
- Homefacts (patient-survey style metrics): No single star rating shown; survey percentages vary by category (e.g., cleanliness, communication, pain control). (Not stated in the provided snippet.)
- U.S. News (patient experience ratings): Patient experience ratings mentioned but specific numeric values not provided in snippet. (Not stated in the provided snippet.)
- Medicare Care Compare: Patient survey rating (specific numeric value not provided in snippet). (Not stated in the provided snippet.)
- Healthgrades: Patient feedback available (specific overall star/number not provided in snippet). (Not stated in the provided snippet.)
What patients say
Patients praise
- Some reviewers describe caring/helpful staff and positive clinical outcomes
- Cleanliness and certain communication or pain-control indicators appear favorable in some survey-style categories
Common complaints
- Low overall star rating based on patient reviews
- Poor follow-through/support and need for repeated calls
- Safety concerns or poor lab/technique practices mentioned in a review
- Perception that care was minimal/“absolute minimum”
- Variability in survey results across categories (some areas show low percentages)
In patients' words
"“VETERANS BEWARE. GOD AWFUL SERVICE AND ZERO FOLLOW THROUGH. MAKE THE DRIVE ELSEWHERE”"
— Birdeye review excerpt"“They are very nice there and they saved my life”"
— Birdeye review excerpt"“Care nothing but doing absolute minimum they can get by with. Support staff never followed up on anything without multiple phone calls from me”"
— Healthgrades review excerpt"“Would patients recommend the hospital to friends and family?” shows mixed response percentages (e.g., 35% ‘Yes, Probably’, 59% ‘Yes, Definitely’ in provided snippet)."
— Homefacts patient survey metrics snippet"Review describes a lab technician drawing labs without changing gloves and not labeling tubes immediately, raising patient safety concerns."
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