Corewell Health Foot & Ankle - Lakewood
Podiatry • Holland, MI
Ratings by platform
- Corewell Health official provider search portal: Generally ranges from 4.7 to 5.0 out of 5 stars for individual providers at Corewell Health locations, including those serving the Lakewood area. (Hundreds of reviews collectively across individual provider pages; specific volume varies by practitioner.)
What patients say
Patients praise
- High ratings for physician and provider bedside manner, including being thorough, knowledgeable, and good listeners
- Patients feel well-informed regarding their treatment plans, surgery options, and recovery expectations
- Professional and compassionate patient care in clinical interactions
- Efficient communication via patient portals in some instances
Common complaints
- Difficulty with administrative and billing processes, including alleged billing errors and insurance coding issues
- Reports of poor communication from staff, including cancelled appointments without notification
- Concerns regarding staff behavior and perceived lack of professionalism in isolated instances
In patients' words
"A very good and positive experience as a patient."
— Corewell Health patient survey feedback"I had an unexpected ankle injury resulting in surgery. I was extremely overwhelmed with this injury... but Dr. Buchanan had excellent bedside manner, thorough, and knowledgeable."
— Corewell Health patient survey feedback for Dr. Brian E. Buchanan"Constant disrespect from the staff, no communication, constantly cancelling appointments without notifying us they canceled our sons ..."
— Community social media report (Facebook) regarding Corewell Health on LakewoodMore clinics in Holland
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