Schedule a Visit | Clockwise.MD - Experity
Rural Health Clinic • Hodgenville, KY
Ratings by platform
- SpotSaaS / SaaSWorthy: 2/5 stars (1 rating)
- Capterra Australia: 4.3/5 stars (25 reviews)
What patients say
Patients praise
- Useful for same-day reservations and estimating wait times
- Improves transparency and access to care for patients
- Easy to set up and modify for clinic staff
- Helpful for text reminders and automated patient engagement
Common complaints
- Software can be glitchy and prone to deleting future appointments
- Lack of appointment notes functionality
- Concerns regarding data accuracy and billing errors in associated systems
- Criticism of management and customer support leadership at Experity Health
- User interface considered outdated or not intuitive for high-volume urgent care settings
In patients' words
"It's decent for making same day reservations and estimating wait times... There aren't appointment notes. Appointments made too far in the future are sometimes deleted by the system. It can be glitchy."
— SpotSaaS User Review"Clockwise has been a game changer! Our organization opted to use this in our three busy urgent cares. We are a large, pediatric academic medical center and this has been a game changer for us in regards to transparency, wait time, and access to medical care."
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