Baptist Health Family Medicine - Hodgenville, KY
Public Health Agency • Hodgenville, KY
Ratings by platform
- Baptist Health Official Site (Dr. Kerry C. Gusler): 4.91 out of 5 (233 ratings) (233 ratings)
- Baptist Health Official Site (Jessica Chewning, APRN): 4.68 out of 5 (120 ratings) (120 ratings)
- Healthgrades (Dr. Steven Preston): 3.9 out of 5 (14 ratings, 6 with written reviews)
- Vitals (Dr. Steven Preston): 4.1 out of 5 (16 ratings, 10 with written reviews)
What patients say
Patients praise
- Compassionate and patient-centered care reported for several providers
- High overall patient satisfaction ratings for specific clinicians (e.g., Dr. Kerry C. Gusler, Jessica Chewning, APRN, and Dr. Wesley Edward Moore)
- Appreciation for the whole-person, preventive approach to care
Common complaints
- Long wait times for appointments
- Difficulties reaching the office by phone or scheduling appointments
- Concerns regarding staff professionalism and rudeness
- Some reports of perceived lack of follow-up or poor communication from specific providers
In patients' words
"Dr. Preston is always late at least one hour most of the time one and a half or two hours. I would not recommend to anyone especially if you are concerned about your time."
— Healthgrades (Dr. Steven Preston)"Good visit. Treated as a person not a number."
— Baptist Health Official Site (Dr. Wesley Edward Moore)"Dr.preston is a awesome doctor he has helped me in so many ways. He understands all the needs that patience need and knows his stuff when it comes down to your medical needs I would recommend any body to see him."
— Vitals (Dr. Steven Preston)More clinics in Hodgenville
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